In this regard the following steps should only be performed only if your device is not functioning due to a failed software update or if you are trying to recover samsung approved software after installing a custom rom.
Smart switch device not supported.
To find the model or build number on your android device go to the settings app about phone or about tablet.
Android 4 0 or higher galaxy device must support a mobile ap function to allow content to be transferred wired transfer.
Android 4 0 or higher wireless transfers from a compatible android device to galaxy device.
This may vary depending on which app you use to look at the list.
You can use it to transfer data to your phone using a backup saved on your computer.
If your device isn t.
Only certified devices are supported.
However if smart switch for pc or mac does not recognize your device there are a few things you should check.
As far as samsung smart switch not compatible issue is concerned it usually doesn t come up with most of the samsung galaxy devices.
Smart switch is an easy way to transfer all your important files from one device to another.
Learn how to see your device certification status here.
This app is only compatible with ios devices in the united states.
From the smart switch screen select more in the upper right.
Supported android devices wireless transfer.
Unplug your phone from the computer and restart smart switch.